1. Acceptance of These Terms
These Terms of Service govern your access to and use of the EagleCast TV website, subscription services, support channels, trial offers, and related features. By accessing or using the service, you agree to these Terms and the policies linked from them.
If you do not agree with these Terms, do not purchase, access, or use the applicable service.
2. Eligibility and Account Responsibility
You are responsible for providing accurate information when placing an order or contacting support. You are also responsible for maintaining the security of any credentials, activation information, or account details supplied to you.
You must use the service only where permitted by applicable law and must not use another person’s information or payment method without authorization.
3. Subscriptions, Plans, and Access
Subscription plans provide the access, duration, device allowance, and other features stated on the applicable offer at the time of purchase. Plan features may vary between products and promotions.
A subscription does not automatically grant rights to content owned by third parties. Availability may vary because of technical, geographic, licensing, provider, device, or other external conditions.
4. Free Trials and Promotional Offers
Where EagleCast TV offers a free trial or promotional access, the specific terms shown with that offer control the duration, eligibility, connection allowance, and other conditions.
EagleCast TV may limit repeated trial requests, promotional abuse, automated requests, or attempts to obtain multiple promotional benefits contrary to the stated offer.
5. Prices, Payments, and Taxes
Prices are displayed on the relevant purchase page and may change for future purchases. The price presented at checkout is the amount applicable to the transaction, subject to any clearly stated taxes, fees, or payment-provider charges.
Payment providers may apply their own processing rules. You authorize the selected payment method to be charged for the transaction you submit.
6. Acceptable Use and Prohibited Conduct
You may not use EagleCast TV to violate applicable law, infringe intellectual-property rights, interfere with the website or service, attempt unauthorized access, distribute malware, abuse support channels, manipulate promotions, resell access without authorization, or circumvent technical or account restrictions.
You must not misrepresent your identity, impersonate EagleCast TV, or create deceptive websites, accounts, advertisements, or communications using our name or branding.
7. Devices, Applications, and Compatibility
EagleCast TV may support compatible Smart TVs, streaming devices, mobile devices, computers, and third-party media players. Compatibility can change when operating systems, applications, hardware, or third-party platforms change.
Users are responsible for maintaining compatible hardware, operating systems, internet connectivity, and third-party applications required for their selected setup.
8. Support and Technical Assistance
Our support team may provide installation guidance, troubleshooting suggestions, account assistance, and general technical information. Support does not guarantee that every third-party device, application, network, or configuration will work under all conditions.
For security, support may request reasonable order or account information needed to verify ownership before making account-related changes.
9. Intellectual Property and Brand Protection
EagleCast TV’s website design, original text, graphics, branding, logos, and other original materials are protected by applicable intellectual-property laws. You may not copy, reproduce, modify, distribute, or commercially exploit our original materials without authorization.
Third-party names and marks remain the property of their respective owners and are not claimed by EagleCast TV.
10. Suspension and Termination
EagleCast TV may suspend or terminate access where permitted by law if a user violates these Terms, engages in fraud or abuse, creates a security risk, uses the service unlawfully, or otherwise materially breaches the agreement.
Where appropriate, we may provide notice or an opportunity to resolve an issue before taking action. Some circumstances may require immediate restrictions to protect users, systems, or legal rights.
11. Refunds and Cancellations
Refund eligibility is governed by the EagleCast TV Refund Policy and any mandatory consumer rights applicable to your transaction.
Submitting a refund request does not automatically guarantee approval. Requests are reviewed according to the published policy, transaction details, service history, and applicable law.
12. Service Disclaimers
The service is provided subject to availability and technical conditions. EagleCast TV does not guarantee uninterrupted operation, universal device compatibility, continuous availability of every feature, or performance unaffected by third-party networks, applications, hardware, or internet conditions.
Nothing in these Terms is intended to exclude a right or remedy that cannot lawfully be excluded under applicable consumer-protection or other mandatory law.
13. Limitation of Liability
To the maximum extent permitted by applicable law, EagleCast TV is not responsible for indirect, incidental, special, consequential, or punitive losses arising from use of the service, third-party failures, unsupported devices, network interruptions, or unauthorized use of an account.
Where applicable law limits the ability to exclude or limit liability, those mandatory limitations control.
14. Changes to the Service and Terms
EagleCast TV may modify features, plans, technical requirements, or these Terms as the service evolves. Material changes may be communicated through the website or other reasonable means. Continued use after an effective change constitutes acceptance where permitted by law.
15. Governing Law and Disputes
Disputes concerning the service are subject to the mandatory laws and consumer rights applicable to the transaction and the parties. Where a specific governing-law or jurisdiction requirement applies, it will be interpreted together with those mandatory rights.
Before escalating a dispute, customers are encouraged to contact EagleCast TV at support@eagle-cast.tv so the matter can be reviewed.
16. Contact
Questions concerning these Terms can be sent to support@eagle-cast.tv. Related policies include the Privacy Policy, Refund Policy, and DMCA Policy.